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  E-mail Message: I thought you might be interested in this item at http://boisestate.worldcat.org/oclc/82915579 Title: Discipline and governmentality at work : making the subject and subjectivity in modern tertiary labour Author: Donald J Winiecki Publisher: London : Free Association Books, 2006. ISBN/ISSN: 1853439533 9781853439537 OCLC:82915579

  
  

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Subjects

• Labor supply -- Effect of technological innovations on.
• Quality of work life.
• Service industries workers.

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Discipline and governmentality at work : making the subject and subjectivity in modern tertiary labour

Author:	Donald J Winiecki
Publisher:	London : Free Association Books, 2006.
Edition/Format:	Book : EnglishView all editions and formats
Summary:	Drawn from ethnographic research using post-structural analytics, this book describes how a collection of technologies is taken up in a common form of tertiary labour - call centres - to produce 'truth', knowledge, power and modern forms of subjectivity and social subjects. It provides a detailed look at the 'genealogy of subjectivity' at work.  Read more...